Your access to WillWay Wellness will commence upon our acceptance of your application for registration which will be confirmed to you via email and/or SMS.
About WillWay Wellness
WillWay Wellness is a self help program for people with no, or mild to moderate stress, anxiety and/or depression. Use of WillWay Wellness is completely voluntary. It consists of information, questionnaires and a set of tools to help people improve their wellbeing and to self-manage their potential or existing stress, anxiety and other impacts. The tools are self-help in choice and use and include self assessment, self fiagnosis, and self-help tips, and therapeutic learning activities. Users interact with WillWay Wellness via the internet on their mobile phones and/or their computers.
Who is WillWay Wellness for?
WillWay Wellness is designed for people that are over the age of 18. If you are under 18 years of age, then please do not use WillWay Wellness.
WillWay Wellness is designed for people with an interest in improving their emotional and mental wellness with no or mild to moderate stress, anxiety and/or depression. WillWay Wellness is not a substitute for clinical/medical treatment or advice.
If you have a serious mental health condition such that you are at risk of harming yourself or another person you should not use or continue to use WillWay Wellness but should seek urgent medical advice from either your treating medical practitioner, mental health care professional, an emergency department of a hospital or, if in immediate danger, call the emergency number “000”.
WillWay Wellness has been designed for an Australian audience in mind and complies with Australian laws and legislation. Please note the laws of other countries may differ from Australia.
Risks and benefits
WillWay Wellness offers a set of tools and techniques which aim to benefit users by;
a) helping them to better understand their feelings and emotions,
b) helping them to better understand the experiences and events that trigger their symptoms of mild to moderate stress, anxiety and/or depression,
c) providing tips for minimising the triggers, and coping with and managing the symptoms of mild to moderate stress, anxiety and/or depression,
d) providing self-help guides and methods, for managing a wide variety of symptoms of mild to moderate stress, anxiety and/or depression, using reputable therapeutic techniques.
WillWay Wellness does not “treat” you, nor does it replace treatment provided by a health and/or mental health professional.
WillWay Institute is not responsible for monitoring your use of WillWay Wellness or your responses and is not required to follow up with you, outside the automated interactivity of the program, regarding your care.
Therefore, there are risks associated with its use, including;
a) the possibility of your symptoms persisting while using WillWay Wellness
b) the possibility of your symptoms worsening while using WillWay Wellness
c) the possibility of developing symptoms or conditions while using WillWay Wellness
d) the possibility that WillWay Wellness is not suitable for you at a particular point in time.
Appropriateness of content
You must not submit, post or upload any material to the WillWay Wellness site which:
a) is inappropriate, offensive or contrary to any applicable laws or standards. This includes, without limitation, material which:
(i) is obscene or indecent, depicts violence, sexual activity or pornography; or contains instructions in crime or drug use; or
(ii) defames, harasses, menaces, threatens, abuses, offends or embarrasses any person;
(iii) depicts suicide or suicidal activities, or attempts to involve other in suicide or suicidal activities
b) infringes the copyright, moral rights, confidentiality rights or intellectual property rights of any person, for example, by reproducing songs, poems, articles, logos, trademarks, pictures, photos, music or other material that is not owned by you (or which you do not have a license to reproduce on the site);
c) infringes any of our rights or the rights of any third person including privacy rights;
d) breaches any laws, regulations, standards or codes as enacted modified or updated from time to time;
e) impersonates any person or suggests a connection to a group or organisation which is misleading;
f) advocates the use of force or violence towards any person;
g) encourages, endorses, approves or recommends the performance of dangerous or illegal acts; or
h) contains a virus or other code that has harmful or destructive properties.
Disclosure of Content
WillWay will not access, monitor your use of, or disclose content that you post to WillWay Wellness except:
b) if a law requires or authorises the use or disclosure of content that you post;
c) if disclosure is reasonably necessary to enable an enforcement body to perform its function, including:
(i) the prevention, detection, investigation, prosecution or punishment of criminal offences; and
(ii) the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal; or
d) or use by us or our authorised nominees for internal purposes (without, however, disclosing your identity or any other personal information that you may post).
Subject to the above, WillWay may in its discretion access, monitor and review all other content or material which you submit to the site.
You are solely responsible for any content or material which you post or upload on WillWay Wellness, or which is posted by another person using your user name or password. WillWay excludes all liability (to the extent permitted by law) for any loss, damage or expenses suffered by you or claims made against you arising from content or material which you post or upload on WillWay Wellness, or which is posted by another person (whether using your username or password or otherwise).
Data for research purposes
WillWay Wellness collects information on your birth year, postcode, gender, as well as your answers to mental health questions and your entries while tracking or completing any of the activities. This data is referred to as “your input”. This input is stored securely on WillWay website e servers and is only accessed by those with appropriate authorisation. Your input is used for the following purposes:
a) To give you personalised feedback
b) To evaluate the usefulness of the program
c) To provide aggregated and generalised feedback as to patterns reported by site users outcomes
At no point in time will your data be identifiable when used for the above research purposes. All of your personal information will remain strictly confidential and all use of data will strictly comply with
To read the policies in full, please visit:
Our obligations to you
WillWay Institute will take reasonable steps to ensure the security and confidentiality of material which you post or upload onto WillWay Wellness. However, we cannot guarantee against any loss, damage, alteration or misuse of the content or material, and will not be responsible for any harm that you or any other person may suffer in connection with any loss, damage, alteration or misuse of material posted or uploaded onto WillWay Wellness.
WillWay Institute will use its best efforts to provide high availability of WillWay Wellness, but this cannot be guaranteed outside normal business hours. We are not responsible for any deletion, alteration, or loss of data due to network or system outages, file corruption, accidental deletion, incompatibilities or any other reasons. We makes no guarantees as to server reliability, speed, or consistency, and cannot be held liable for such.
Fees and charges and cancellation
There is no fee or charge for you to register with WillWay Wellness. However, if you access WillWay Wellness through the use of a mobile phone or the Internet, your normal phone/Internet charges will apply.
There is no minimum contract associated with the use of WillWay Wellness. You may choose to stop using WillWay Wellness at any time.
Continuation of the Program
We reserve the right to discontinue WillWay Wellness at any time and for any reason.
Disclaimer and limitation of liability
This site is provided on an “as is” and “as available” basis. WillWay makes no representations or warranties of any kind, express or implied, as to the site’s operation or the information, content or materials included on WillWay Wellness. To the full extent permissible by applicable law, the administrators of WillWay Wellness and WillWay hereby disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for any particular purpose. Neither WillWay Wellness nor EillWay will be liable for any damages of any kind arising from the use of or inability to use this site. You expressly agree that you use WillWay Wellness solely at your own risk.
The materials displayed on WillWay Wellness (“Content”), including without limitation all information, text, materials, graphics, names, logos and trade marks are for information purposes only. It should not be relied on as a substitute for professional advice on your or any other person’s health or the assessment, treatment or prevention of any disease. Persons accessing WillWay Wellness do so at their own risk. You should always seek the advice of a physician or other qualified health provider with any questions you have regarding a medical condition. You should never disregard professional medical advice or delay in seeking it because of your result provided by anything you read on WillWay Wellness.
WillWay Institute has no responsibility or liability in relation to any direct or indirect loss or damage that you incur, including but not limited to damage to your software or hardware or mobile phone or injury to you or anyone else arising from your use of or access to WillWay Wellness. WillWay makes no warranty regarding the quality, accuracy, merchantability or fitness for purpose of the Content or WillWay Wellness.
WillWay does not warrant that WillWay Wellness or functions contained in WillWay Wellness, such as hyperlinks, will be uninterrupted or error free, that defects will be corrected or that our server or the server that makes it available are free of viruses or bugs.
To the extent permitted by law, all representations, conditions or warranties, whether based in statute, common law or otherwise, are excluded. In the case of breach of condition or warranty implied by law or otherwise that cannot be excluded, the liability of WillWay is limited to the maximum extent permitted by law.
Access to and Ownership of Program Content
The Content in WillWay Wellness is protected by copyright, trade mark and other intellectual property laws and the rights of WillWay and/or its third party licensors. You obtain no interest in the WillWay Wellness Content.
You are granted the right to view and interact with WillWay Wellness Content using your web browser and mobile phone for your own personal use.
Quality of Information
Any errors in the Content that are brought to our attention will be corrected as soon as possible. WillWay reserves the right to change any Content on WillWay Wellness at any time without notice.
WillWay Institute may impose limits on the size of files uploaded by members in their use of the site. WillWay may also filter, remove or refuse to post files which interfere with the technical operations of WillWay Wellness, including files which threaten to overload or crash a system.
Links to external websites on WillWay Wellness are provided on an information source basis only. WillWay Institute makes no warranty and accepts no responsibility or liability in relation to any information, products, services or advice provided by these external links and any views or recommendations provided in linked sites do not necessarily represent those of WillWay. You acknowledge that you enter any third party websites at your own risk.
Complaints, technical help and technical fault reporting
If you have a query or complaint about WillWay Wellness, please contact: Email address
If you have any technical problems with WillWay Wellness, contact:
Please note that personal medical advice is not available from WillWay. Wellness, nor from WillWay.
When you have read this text and are ready to accept and proceed, use this link to return to Registration